For the second year in a row, the Covid-19 pandemic has continued to impact both our industry and our day-to-day working conditions. Yet, the World Employment Confederation has worked hard to support its members in mitigating the impact of the crisis and to strengthen its service offer. Our Activity Report 2021 sums up what we achieved in advocacy, thought-leadership, profiling of the industry, capacity building and best practices sharing.

2021 has proven to be just as challenging as 2020 with the Covid-19 pandemic still impacting significantly the private employment services industry and the working environment for the World Employment Confederation.

Yet, guided by a new leadership and Strategic Plan, the World Employment Confederation has launched several new initiatives to make its advocacy more impactful, expand its reach, empower its members, increase its value and lead with talent.

Highlights of the year include:

• Collaboration with key global stakeholders such as the ILO, the OECD and the IOE on topical issues such as platform work and artificial intelligence
• Adoption of a manifesto for Recovery, Reform and Resilience of European labour markets
• New tools to better monitor and assess the evolution of the regulation on agency work
• The first-ever online edition of the World Employment Conference

For more examples of how the World Employment Confederation has served its members and enabled better labour market outcomes in 2021, read our Activity Report!